At MsZariwala, we strive to provide efficient and reliable shipping services to ensure your orders reach you in a timely manner. This Shipping Policy outlines our shipping process, delivery times, and related terms.
Order Processing Time
- Orders are typically processed within 2-3 business days after payment confirmation and verification of order details. Custom orders may require additional processing time.
Shipping Methods
- We offer shipping via reputable courier services to domestic and international destinations.
Shipping Costs
- Shipping costs are calculated based on the weight, dimensions, and destination of the order. The shipping cost will be displayed during the checkout process.
Delivery Times
- Delivery times vary depending on the shipping method selected and the destination of the order. Estimated delivery times are 2-3days but are not guaranteed.
Tracking Information
- Once your order has been dispatched, we will provide you with a tracking number via email or SMS, depending on your preferred contact method. You can use this tracking number to monitor the status of your shipment.
Customs and Import Duties
- International orders may be subject to customs duties, taxes, or other import fees imposed by the destination country. These charges are the responsibility of the recipient and are not included in the order total or shipping cost. Please check with your local customs office for more information on potential fees.
Shipping Address
- Please ensure that the shipping address provided during checkout is accurate and complete. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
Delivery Attempts
- If delivery is unsuccessful due to reasons beyond our control, such as incorrect address or recipient unavailable, the courier will make additional attempts to deliver the package. Additional charges may apply for re-delivery attempts.
Shipping Restrictions
- We currently do not ship to PO boxes, APO/FPO addresses, or certain remote areas. Please contact us prior to placing your order if you have any concerns regarding shipping restrictions.
Once order is purchased we do not provide any return or refund.
Order Tracking and Support
- If you have any questions or concerns regarding your order or shipment, please contact our customer support team at 099117 86588.
