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Home Terms and Conditions

Terms and Conditions

Terms and Conditions


  1. Order Placement: Orders can be placed via our website, email, or phone. Custom orders require a non-refundable deposit of 50% of the total cost.

  1. Payment: Full payment must be made before the order is dispatched. We accept online payments through secure payment gateways.

  1. Shipping: Shipping costs are calculated based on the weight and destination of the order. We strive to ship orders promptly, but delivery times may vary depending on location and courier service.

  1. Returns and Exchanges: We take pride in the quality of our products. If you are dissatisfied with your purchase, please contact us within 7 days of receiving your order to arrange for a return or exchange. Custom orders are non-refundable.

  1. Quality Assurance: Every product undergoes strict quality checks to ensure it meets our standards. However, please note that slight variations may occur due to the handmade nature of our products.

  1. Intellectual Property: All designs, logos, and content on our website are the intellectual property of MsZariwala. Unauthorized use or reproduction is strictly prohibited.

  1. Privacy Policy: We respect your privacy and are committed to protecting your personal information. Any data collected during the ordering process will be used solely for fulfilling your order and will not be shared with third parties.

  1. Disclaimer: MsZariwala shall not be liable for any direct, indirect, incidental, or consequential damages arising out of the use or inability to use our products.

  1. Jurisdiction: These terms and conditions shall be governed by and construed in accordance with the laws of [Your Jurisdiction], and any disputes shall be subject to the exclusive jurisdiction of the courts in [Your Jurisdiction].

  1. Updates to Terms: MsZariwala reserves the right to update or modify these terms and conditions at any time without prior notice. Continued use of our services constitutes acceptance of the revised terms.